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Network reliability: the true benchmark of a successful internet infrastructure

Ever since the Digital Britain report was launched last year, the issue of high-speed internet access for all has been the hottest technology topic on the political agenda. The next hurdle is the debate between universality vs. speed, between moderate access for all vs. high-speed access for most.

The cloud is coming… but are UK businesses ready?

Although cloud computing has been a hot topic among IT professionals for the last few years – it’s only recently that it has entered day-to-day business vocabulary.

Upping the Game

New ways of working means businesses need to think about higher upload speeds

Why Fibre?

Super-fast, fibre-based broadband connections are rarely out of the news at the moment. However, what’s the business case for small and medium size companies to adopt super-fast 100Mbps fibre connections?

Call Centres Can be Good for Business

It doesn’t matter how innovative your product or service is, if your company doesn’t have a well managed customer support area, you will find it difficult to hold onto your customers.

The Harley Davidson standard: If it's good enough for bikers...

Chris Stening, MD of Easynet Connect, asks whether the telecoms industry would benefit from a standardised benchmark for comparing customer service.

How to grow your company and keep a high level of customer service at the same time

Customers are as demanding ever - they want everything more quickly and for less money, as well as wanting to buy from a personable company that remembers their name and how old their children are.

5 questions every SME owner should ask their IT manager

As a busy director, you can't know every thing your IT manager is working on. But what you do need to know is that some of the basics are in place.

How much bandwidth do you really need?

Other factors to consider when choosing an internet connection for your business.

The truth about UK contention ratios

Every business needs a certain amount of guaranteed bandwidth to ensure that their most important applications can function – everything you need to know about contention ratios.

Work Without the Web - why businesses are hooked on their connection

Chris Stening, MD of business Internet Service Provider, Easynet Connect looks at doing business without the web.

Colocation, colocation, colocation

What exactly is colocation, what are the benefits, and why are small to medium size businesses adopting the service?

Switch on to a better connection

Chris Stening, MD Easynet Connect on why small businesses should expect more from their business broadband.

Highlights from Easynet Connect’s latest Industry Roundtable

On a cold November’s morning, Easynet Connect gathered a collection of customers, analysts, industry bodies and media to discuss the current state of the broadband industry.

Cloud Computing - every cloud has a silver lining

Easynet Connect Managing Director on what businesses must do to benefit from cloud computing.

Meeting Internet demands today

Read why the reality of local fibre networks is further into the future that we have been led to believe and why SME’s won’t go wrong if they put their broadband faith in our copper infrastructure until the fibre future becomes more certain.

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