About Us
 

Easynet Connect - a great company to do business with
 

Easynet Connect is an entrepreneurial company that maintains a flat and responsive organisational structure enabling fast but informed decision-making. We pride ourselves on technical excellence underpinned by professional, customer-oriented processes.

Why we are a leading business ISP serving SMEs

• Leading provider of quality connectivity and Internet access for businesses
• End-to-end service delivery and unbeatable service and support levels
• Second largest UK network boasting 6,030km of fibre and last-mile access – an investment of over £400m that your business can benefit from
• Network of more than 1,200 unbundled exchanges
• Pioneered managed Local Loop Unbundling (LLU) services for business
• Established in 1994 and part of the BSkyB Group since early 2006

World-class customer service and support

• 24x7 UK-based network monitoring and customer support, 365 days a year
• 95% first time fix rate
• Up to 99.9% service availability guaranteed
• 20-day installation pledge for our EtherStream™ and SureStream products
• Network status and bandwidth statistics available online at any time
• Regular free SMS and email alerts on EtherStream™ and SureStream products
• Service excellence highly commended at the prestigious National Customer Service Awards
• Flexible and responsive to our customers’ business needs

Easynet Connect’s main products

See all of our business Internet connectivity products 

Super speed 100Mb fibre

• Fixed rate to help businesses budget better
• 24/7 network monitoring and UK based call centre
• 95% First Time Fix rate

Enterprise-grade EtherStream™ and SureStream

• Our premier business Internet access products - cheaper than a legacy leased line
• Scalable from 1Mb to 40Mb* - 1:1 contention ratio
• 99.9% uptime guarantee, 95% first time fix
• 20-day installation pledge

Business-class SDSL and ADSL business broadband

• Up to 8Mb for a fixed fee
• Un-matched contention ratios & service levels
• Largest UK SDSL coverage, exceeding that of BT

World class colocation hosting,Dedicated Server Solutions and email services.

Get in touch to talk to us about your Internet access needs

If you would like to talk to us about your business needs, please contact us.

Global Managed Networks, Hosting and Telepresence

Our sister company, Easynet provides managed network, MPLS and hosting services to large national, European and global businesses such as Calor, Diesel, TM Lewin, Via Michelin and Kellogg.

Professional Broadband for home & small offices
 

Our sister company, UK Online provides professional broadband services to home users, home workers and small businesses.

BSkyB Group
 

Easynet Connect is part of BSkyB, a FTSE top 50 company. BSkyB acquired the Easynet group of companies in January 2006.