var toolTipArray = new Array(99); 
		
		toolTipArray[1]="Download speed:  The bandwidth available for downloading files, web pages, emails etc from the Internet to your computer. ";
						
		toolTipArray[2]="Upload speed:  The bandwidth available for uploading files, images etc to the Internet from your computer. High upload speeds are ideal for small businesses with sophisticated requirements such as VoIP, centralisation of systems and servers, high volume email usage and multi-site networking.  ";
						
		toolTipArray[3]="Contention Ratio:  The number of users that have access to the same bandwidth at any one time. Typical consumer Internet connections often offer 20:1 or even 50:1 contention ratios. This means that 20 or 50 users will be competing for the same bandwidth - something that can slow connection speeds significantly during periods of peak use. ";		
										
		toolTipArray[4]="Circuit Length: The routed distance the service travels between the customer premises and our network. The ducts that the circuit will run through will travel further than the straight line distance between the two points. To check the availability of Internet access services at your address, use the 'What services are available to me?' at the top right of this product comparison page.";	
										
		toolTipArray[5]="Service Level:  The level of service offered with Internet access products can be critical for business customers. Service availability is one key aspect (e.g. 99% service uptime) but the other is response and repair times if anything should go wrong. ";	
										
		toolTipArray[6]="Installation time:  The maximum time, measured in working days, taken to fully install the service to the customer's site. Easynet Connect offers guaranteed marketing-leading installation times allowing businesses to get the services they need without having to wait, including swift transfer from existing providers.";	
										
		toolTipArray[7]="Minimum contract term:  The minimum duration of a contract for Internet access services. The minimum contract term for Easynet Connect's services is 12 months - some ISPs limit you to 18-month contracts for business services. ";	
										
		toolTipArray[8]="Back-up options:  Customers whose business depends critically upon Internet access may wish to have a back-up service in addition to their primary connection. Easynet Connect offers a range of back-up options, using ADSL, SDSL or ISDN.";	
										
		toolTipArray[9]="Router type: A router is a specialised computer that routes and directs data to other Internet devices. The router type supplied will depend on the product bought and any optional back-up services selected. ";	
										
		toolTipArray[10]="NAT: Network Address Translation converts the private IP address of the user's PC (or multiple PCs on a local area network) to the fixed IP address of the router supplied by Easynet Connect, thereby increasing security against hackers.  ";	
										
		toolTipArray[11]="Number of IP addresses:  An IP Address is a numerical label for Internet devices, such as web servers (e.g.  195.40.70.11). This labelling is based upon the Internet Protocol (IP).  All of Easynet Connect's business Internet access products will provide all the IP addresses you need to make a success of your online business, in accordance with RIPE allocation guidelines.";	
										
		toolTipArray[12]="Domains:  Domain are proprietary ways of labelling web sites and their content. So, an example of a domain name is www.easynetconnect.net. This web site can be accessed at the URL http://www.easynetconnect.net, using the domain name system to locate its web server and the http protocol to request and receive content from it.  All of Easynet Connect's business Internet access products offer hosting for a single domain.";	
										
		toolTipArray[13]="DNS:  The Domain Name System is a hierarchical naming system for Internet resources.  It acts like a 'phone book' for the Internet, translating domain names (e.g. www.easynetconnect.net) into the IP address of the web server that hosts that domain (e.g. 195.40.70.11). All of Easynet Connect's business Internet access products enable you to register your domain (or transfer it, if already registered) on the domain name system, so that your web site can be found on our servers.";	
										
		toolTipArray[14]="SMTP Relay:  Simple Mail Transfer Protocol. The service works by delivering mail directly from the sender to your local mail server.  In the event that your local mail server is offline, mail is stored on Easynet Connect's backup mail servers for up to 14 days.  Any stored emails on the backups are delivered to your mailserver once the connection is re-established.";